TECHNICAL SUPPORT FAQ:
Q: I'm getting an error on running weekly
projections using the accordion?
A: Click here to
download an updated weekly date file.
Q: Can I use my HP Deskjet printer for output?
A: Yes. Just define your printer as an HP LaserJet. Most HP Deskjets use the same
print codes as the laser printer.
Q: How can I capture the color screen image?
A: Just press the "Print Screen" key. The screen image is now
captured in the Windows Clipboard. You can view/print it in color by using the
"Clipboard Viewer" in the Start, Accessories, System Tools. You can
also paste it into other software program that can modify images such as Paint
Shop Pro.
Q: Why do I get the message "Not all holidays
may be accounted for"?
A: When running forecast projections into the future, if a projected date
would be greater than the last date in your holiday file, you will get this
message. To correct this, simply add the next year's holidays to your file or
download the most current default holiday file here.
Q: Can I print to a USB connected printer?
A: Unfortunately no, only LPT connected printers will work directly. You can
get a screen image capture program and print from the Windows clipboard (or see
question above)
Submit a question for Tech Support
FILES FOR DOWNLOADING:
HOLIDAY1
Market Holiday file
with dates from 1968-2012
DATE
Updated weekly dates file
